The Delta Cost Project at American Institutes for Research (AIR) presents the results of new research to measure and manage the institutional costs of student attrition. The package includes:
Measuring (and Managing) the Invisible Costs of Postsecondary Attrition…a policy brief, summarizing the study and its findings.
The Institutional Costs of Student Attrition…a detailed analytical paper that explores the problem of student attrition in some detail and presents the techniques used to generate attrition cost estimates.
Attrition Cost Model Instruction Manual…a programmers’ manual to assist institutions and states to create their own student attrition cost measures.
Benchmarking Attrition: What we Can Learn from Other Industries…a brief that compares student attrition in higher education to analogous processes in other industries.